CARE PROGRAM

RICHWAY & FUJI BIO INC



BIOMAT CARE FORM



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Care Program is the best Warranty Service for Biomat Owners.


  1. The Richway Care Program is a new program intended to provide convenient warranty services to Richway customers and distributors on certain eligible products. We understand that with long-term use, products can take its wear-and-tear and can get damaged. Repacking and shipping a broken mat can be inconvenient and expensive to ship in for repair. The Richway Care Program makes it possible to provide the best service at a simple and affordable price. Please note that this is only for the mat portion replacement program. You can add a controller if you need one.
  2. Richway & Fuji Bio Inc. reserves the right to change any of the terms and conditions contained in this Richway Care Program Policy, at any time and in its sole discretion. Any changes will be effective immediately upon posting of the revisions on the Site. You are responsible for reviewing the notice and any applicable changes. Changes may be posted without notice to you.
  3. Please, do not send your old Biomat to Richway, you need to take pictures (mat’s front and back) first, then dispose the mat portion by your end (Before you dispose of the mat, you need to follow up with the RMA department first(rma@richwayusa.com). 
  4. You can use Care Program only one time. If you want to use more than 1 time, then please send message to rma@richwayusa.com to get Pass Code.

SHIPPING ADDRESS

70% CARE DISCOUNT PRICE (Can order only one time)

– Controller, Colloid silver Cotton pad are not included.
MAT
Hawaii Tax Mat
The shipping address is Hawaii.
If the delivery address is Hawaii, please select from the items below.

ADDITIONAL ACCESSORIES

Controller
Hawaii Tax Controller
The shipping address is Hawaii.
If the delivery address is Hawaii, please select from the items below.
Biomat Anti Bacterial Colloid Silver Cotton Pad (Free Shipping)
Cotton Pad Hawaii Tax
The shipping address is Hawaii.
If the delivery address is Hawaii, please select from the items below.

SHIPPING FEE (Foreign country only)

Please fill up following information and submit.

BILLING INFORMATION

CARD TYPE (CHECK ONE)

If you have any problem please contact rma@richwayusa.com to get the qualification for richway care program.
You can use care program only one (1) time.