• Service Provider(s): FujiBio-Richway
• info@richwayusa.com

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Read and follow all instructions in this manual. Proper use of the Biomat will prevent harm to the user and damage to private property.

WARNING

Use carefully. May cause serious burns. Do not use over sensitive skin areas or in the presence of poor circulation. The unattended use of the Biomat by children or incapacitated persons may be dangerous. The Biomat is a medical device and should only be used by a competent adult. Elderly people and people with mobility issues need to be supervised.

• Do not alter, change or disassemble the product. Doing so may cause the product to malfunction and electric shock and fire may occur.
• Make sure to use the proper voltage for your country. Improper voltage may cause electric shock, fire or damage to the product.
• Make sure the plug is firmly connected to the outlet before operating.
• If there is a power outage, turn off the power and disconnect the plug.
• If the Biomat catches fire or begins to smoke, turn off and unplug the device. Report the problem to our Customer Service Center.
• Do not allow children near the Biomat unsupervised. Loss of life or injury may occur if a child wraps the power cord around their neck or trips and falls over the power cord.

CAUTION

Property damage, device malfunction, or injury may occur if the following instructions are not followed properly. If you do not feel well when using the Biomat, discontinue use and consult with a physician. Only use the Biomat for heat therapy. If it is not functioning properly, discontinue use and contact Customer Service.

• Do not modify or tamper with the Biomat.
• Do not jump, stand, or place heavy objects on the Biomat.
• Do not place the controller on the Biomat when in use. Keep the controller away from the Biomat.
• Do not place the Biomat on surfaces that are sensitive to temperature (i.e. leather).
• Do not cover the controller. Doing so may cause overheating of the controller.
• Do not secure the Biomat with any metal products such as pins.
• Do not drop, throw or mishandle the Biomat controller.
• Do not use the Biomat with any ointments, or creams that generate heat. Doing so may cause burns or injury to your skin.
• Do not use the Biomat with any oils without the waterproof cover. Doing so may cause damage to the Biomat.
• Do not operate the Biomat near objects that generate heat (i.e. ventilation from heaters, stoves) or magnetic fields (i.e.TV, magnetic objects).
• Do not step on or put heavy / sharp objects on the power cord, as the cord may be damaged.
• Do not use if the power cord is damaged. Doing so increases the risk of electric shock or fire.
• Low temperature burns can occur if using the Biomat for a prolonged period of time. Use with caution when the controller is set to 104° ~ 158°F (40° ~ 70°C). Check skin frequently. Stop using the Biomat if burns or blisters occur.
• Do not lay directly on the Biomat. Always cover the Biomat with the cotton pad provided with the product to prevent burns.
• Do not connect the Biomat to any other electronic device. This may cause injury, electric shock or fire.
• Do not use on sensitive skin or on areas where circulation is poor.
• Keep the Biomat away from sharp objects. Do not allow anything to puncture the folds of the Biomat.

CONTRAINDICATIONS

Do not use the Biomat on infants and young children. The Biomat is not indicated for the elderly and should consult with a physician prior to use. Do not use the Biomat if you have any of the following conditions:

• Person with organ transplant
• Person with high fever
• Person with cognitive disability
• Person with skin problems i.e. insensitivity to temperature change
• Person with acute disease, acute tumor, external pacemaker, the visually impaired, and any heart problems

If you have any of the following conditions, only use the Biomat if directed by a physician.

• Person with immobility
• Person with internal pacemaker/defibrillator
• Person with Adrenal Suppression Disorders, Addison’s Disease, Adrenal Insufficiency, Systematic Lupus Erythematosus, and Multiple Sclerosis (MS)
• Person with bypass surgery
• Person with diabetes
• Person with high blood pressure (hypertension)
• Person who is pregnant
• Person who is sick
• Person who recently received radiation/chemotherapy
• Person with surgical or silicone implants

INDICATIONS FOR USE

For use in adults over 18 years of age. The Biomat is indicated for the temporary relief of minor muscle and joint pain and stiffness; the temporary relief of joint pain associated with arthritis; the temporary relief of muscle spasms, minor sprains and strains, and minor muscular back pain; the relaxation of muscles; and the temporary increase of local circulation where applied.

1) When an Independent Sales Associate applicant registers, a free Distributor Kit will be sent to the Independent Sales Associate. If an Independent Sales Associate applicant cancels his/her Independent Sales Associate Agreement (also referred to as Independent Sales Associate Contract in the Terms and Conditions) and returns his/her Distributor Kit within 15 days after the Independent Sales Associate applicant’s date of enrollment, Richway will give such Independent Sales Associate applicant a full refund for the cost of the Independent Sales Associate Registration/Distributor Kit. A refund will only be sent to the Independent Sales Associate in whose name it is registered. This policy will apply whether the Independent Sales Associate applicant registers directly from Richway or from his/her Sponsor. An Independent Sales Associate cannot register under another person’s name and resale. It must be registered under the Independent Sales Associate applicant name.
2) Richway updates and revises Distributor Kits from time to time. Independent Sales Associates are encouraged to keep their Distributor Kits current by purchasing update packets or new Distributor Kits as they become available. Outdated or old Distributor Kits may not be exchanged for current Distributor Kits.

1) During the period that their Independent Sales Associate Agreements are in force, Independent Sales Associates and all members of their Immediate Household are prohibited from directly, indirectly or through a third party recruiting any Richway Customers or Independent Sales Associates to participate in any other business venture.
2) For a period of twelve months after cancellation or termination for any reason of an Independent Sales Associate’s Independent Sales Associate Agreement, the Independent Sales Associate and all members of his or her Immediate Household are prohibited from directly, indirectly or through a third party recruiting to participate in any other business venture any Richway Customers or Sales Associates:

• who were in the Independent Sales Associate’s Marketing Organization at any time during the term of his or her association with Richway;
• with whom the Independent Sales Associate had contact during the term of his or her association with Richway;
• whose contact information (name, address, phone number or email address, etc.) the Independent Sales Associate or members of his or her Immediate Household has obtained at any time during the term of his or her association with Richway; or
• whose contact information (name, address, phone number or email address, etc.) the Independent Sales Associate or members of his or her Immediate Household obtained at any time from another person who obtained the information because of any other person’s association with Richway. The prohibitions under clauses (a)(i) and (ii) above include but are not limited to, presenting or assisting in the presentation of other business ventures to any Richway Customer or Independent Sales Associate or implicitly or explicitly encouraging any Richway Customer or Independent Sales Associate to join any other business ventures. It is a violation of this policy to recruit a Richway Customer or Independent Sales Associate to participate in another business venture even if the Independent Sales Associate does not know that the prospect is also a Richway Customer or Independent Sales Associate. It is the Independent Sales Associate’s responsibility to first determine whether the prospect is a Richway Customer or Independent Sales Associate before recruiting the prospect to participate in another business venture.(Please refer specifically to the definition of “recruit” in the Definitions of Terms at the end of these Policies.)

• create, publish, sell, use, display or distribute any literature, audio or video recording, Internet web site, telephone ad message, Internet bulletin board message, mass or bulk email message (including auto-response messages), infomercial or other print, audio, visual, electronic media or social networking sites which represents Richway, its products, services, Compensation Plan or business opportunity other than as specifically permitted pursuant to this Policy or that which is produced and provided by Richway;
• copy or reproduce any materials produced by Richway except as specifically permitted pursuant to this policy;
• unless approved by Richway, use the Richway name or logo or the name or logo of any of Richway’s products or services in any notice, display, advertisement or promotion, including, but not limited to, newspaper, magazine, radio, television or Internet or email advertisements, or telephone, Internet or other directories, (except an Independent Sales Associate may have a directory listing in the following format: “Richway Independent Sales Associate-[name of Independent Sales Associate]”);
• display, advertise or promote Richway’s products, services or business opportunity at county fairs, craft fairs, business fairs, trade shows, flea markets or any similar event, including the use of booths, without written documentation of the event submitted with the associated orders;
• charge for Richway-related meetings performed or arranged by an Independent Sales Associate except to the extent necessary to cover the actual out-of-pocket expenses incurred.
• advertise on any Online Internet Sales Commerce sites, such as but not limited to Amazon, eBay, Craig’s List, iOffer, Webidz, eBid, BlueJay, eCrater, Online Auction, CQOut, etc.
• advertise special offers, discounts, calls for specials, free shipping, free gifts, extended free trials, extended and/or third party warranties, and similar statements on websites, social media (Facebook, Twitter, etc.) or any other types of media.
• advertise products at no less than the Minimum Advertised Price (MAP) indicated on the Price List.

• The information presented in the US FDA’s Medical Device 510K indications for use of the Biomat: Temporary relief of minor muscle pain, minor joint pain and stiffness, joint pain associated with arthritis, muscle spasms, minor sprains, minor strains, minor muscular back pain, relaxation of muscles, and temporary increase of local circulation where applied.
• Information disseminated related to far infrared rays, negative ions, and their benefits must state the source (peer reviewed journals, clinical studies, etc.).
• This disclaimer must be added to any statements made other than those approved by the FDA: “These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Specific medical advice should be obtained from a licensed health care practitioner.” Failure to comply will result in termination.
• Richway’s product warranty term is a limited 3 year. If there are any problems with the product within one (1) year from date of receipt, the Company will repair or exchange the product presented with their original invoice number free of charge. For the second and third year, there will be charges for repairs or exchanges. See Repair Service Policy for more detailed information.

• conduct themselves in a professional, courteous and considerate manner;
• represent Richway products in a sincere and honest manner and will honor Richway’s Return Policy and Repair Service Policy;
• represent the Richway Compensation Plan only as prescribed by Official Richway Material;
• become familiar with and utilize sales techniques, Richway’s Compensation Plan and Policies and Procedures, and other materials as prescribed by Richway;
• present the Richway business opportunity in a manner which is consistent with Official Richway Material; and
• provide training, motivation and support to Independent Sales Associates in their organization.

• engage in any deceptive, unlawful, or unethical business or recruiting practice;
• engage in any high pressure selling or recruiting practices;
• enroll minors or persons who are not capable of making an informed decision with respect to entering into an Independent Sales Associate Agreement;
• order Richway products for other Customers or Independent Sales Associates without the express permission of such persons; or
• seek in any way to violate or circumvent Richway’s policies

• Therefore, Independent Sales Associates who do not produce Personal Sales or Personal Purchases for 12 consecutive months or longer will not receive the commission or bonus attributable to such status for the sales generated through their Marketing Organization. Failure to produce Personal Sales or Personal Purchases for 12 consecutive months constitutes the Independent Sales Associate’s status as inactive. An Independent Sales Associate who has become inactive will not lose all of his/her Personal Enrollees and his/her Marketing Organization. The status of inactivity shall become effective on the day following the last day of the Personal Sale or Personal Purchase.
• An Independent Sales Associate may voluntarily resign from their current position for any reason at any time by sending a completed Richway Letter of Resignation Form or by giving written notice to Richway bearing his/her original signature, printed name, Independent Sales Associate ID Number, date of resignation, and Sponsor from which they are resigning from. An Independent Sales Associate who voluntarily resigns will lose all of his/her Personal Enrollees and his/her Marketing Organization. A Richway Letter of Resignation Form will help ensure the accurate information necessary to process the resignation is submitted. Resignation notices must be mailed, faxed or emailed to: Richway, 1314 S. King Street Suite 520, Honolulu, HI 96814; Fax No: (808) 597-1651; Email: customerservice@richwayusa.com.

• Abide by any and all federal, state, provincial, county and local laws, rules and regulations pertaining to the acquisition, receipt, holding, selling, distributing or advertising of Richway products and services and the promotion of the Richway business opportunity;
• At the Independent Sales Associate’s own expense, make, execute or file all such reports and obtain such licenses as are required by law or public authority with respect to his/her Independent Richway Business and/or the receipt, holding, selling, distributing or promoting of Richway products;
• Be solely responsible for declaration and payment of all local, state, provincial, federal and general sales taxes and fees as may accrue because of the Independent Sales Associate’s activities in conjunction with his/her Independent Richway Business;
• Supply all of his/her own equipment and tools for operating his/her business, such as telephone, transportation, professional services, office equipment, and office supplies; and
• Provide his/her own place of business and determine his/her own work hours

• issuance of a written warning or admonition;
• imposition of a fine, which may be imposed immediately or withheld from future commission and/or bonus checks;
• reassignment of all or part of his/her Marketing Organization;
• suspension of his/her Independent Sales Associate Agreement for one or more months;
• cancellation of his or her Independent Sales Associate Agreement;
• termination of his or her Independent Sales Associate status; or
• any other measure expressly stated within any of the policies set forth in the Policies and Procedures or any provision of the Independent Sales Associate Agreement. Richway has the right to withhold from an Independent Sales Associate all bonuses and commissions during the period that Richway is investigating the alleged violative conduct of the Independent Sales Associate. If an Independent Sales Associate’s Independent Sales Associate Agreement is canceled due to a violation preceding the investigation, the Independent Sales Associate will not be entitled to any commissions or bonuses withheld by Richway during the investigation period.

• Compensation Plan: The plan offered by Richway that sets forth the compensation provided to Richway Independent Sales Associates for the continuing building, promoting, training, motivation, servicing and development of their Independent Sales Associate Businesses.
• Customer: A person who has a sponsor, has completed, executed, and delivered to Richway an order form, and purchased a Richway product.
• Compensation Plan: The plan offered by Richway that sets forth the compensation provided to Richway Independent Sales Associates for the continuing building, promoting, training, motivation, servicing and development of their Independent Sales Associate Businesses.
• Distributor Kit: The Richway product and business opportunity information portfolio provided to a new Independent Sales Associate pursuant to terms of the Independent Sales Associate Agreement which includes product and marketing information and other Official Richway Material.
• End Consumer: A person who purchases Richway products for the purpose of consuming them rather than for resale to someone else.
• Enroll: To enlist, sponsor or sign up an individual or entity into a program or organization.
• Enrollee: A Customer or Independent Sales Associate.
• Immediate Household: Married couples and persons residing in the same home, and with respect to Independent Sales Associates and Customers which are entities (e.g., corporations, tax exempt entities, etc.) rather than individuals, Immediate Household means the shareholders, owners, directors, officers, trustees, responsible parties, etc. of such entities and persons married to or residing in the same home with the persons who are the shareholders, owners, directors, officers, trustees, responsible parties, etc. of such entities.
• Inactive Independent Sales Associate: An Independent Sales Associate becomes inactive if he/she fails to personally produce Sales Volume for 12 consecutive months or longer. He/she will not receive the commission or bonus attributable to such status for the sales generated through their Marketing Organization.
• Independent Sales Associate (“ISA”/”distributor”): A person who has signed and submitted an Independent Sales Associate Agreement.
• Independent Sales Associate Agreement: Upon acceptance and approval by Richway, is part of a contract between the Independent Sales Associate and Richway.
• Independent Sales Associate Business: The business organization consisting of an Independent Sales Associate and those persons and entities that purchase Richway products or generate sales of Richway products from which the Independent Sales Associate is entitled to receive commissions.
• Independent Sales Associate ID Number: An Independent Sales Associate’s ID Number is the Independent Sales Associate’s Tax Identification Number. This must only be submitted to Richway if a Customer or Enrollee wishes to become an Independent Sales Associate. It is required for the release of commissions and bonus checks for those residing in the U.S.
• Marketing Organization: The Customers and Independent Sales Associates who comprise the group of individuals or entities from which the Independent Sales Associate is entitled to receive bonus checks based upon the collective Sales Volume of the group pursuant to the Compensation Plan.
• Official Richway Material: Material in any form which is authorized, published and disseminated by Richway. This includes, but is not limited to, printed material, audio and visual materials, fax and electronic communications and Internet communications.
• Order Form: The Order Form is an agreement between Richway and the Customer or End Consumer.
• Personal Enrollees: A Sponsor’s Enrollee to whom the Sponsor has personally introduced Richway and/or has played an active role in the presentation of Richway products or business opportunity.
• Personal Purchase: Purchases that an Independent Sales Associates makes personally.
• Personal Sales: Sales that an Independent Sales Associate makes to a Customer or End Consumer.
• Product Certificate: A coupon with certain requirements to be used in exchange for Richway products.
• Recruit: 1) To attempt to enroll, enlist, or solicit an individual or entity to join a business, program or organization; or 2) to attempt to promote, influence or encourage an individual or entity to join a business, program or organization; or 3) to present, or participate or assist in the presentation of, a business, program, organization or its products. To constitute recruiting, such efforts or attempts may be performed either directly through personal contact or indirectly through a third party.
• Repair Service Policy: Richway’s Repair Service Policy provides Customers and Independent Sales Associates the guidelines for product repairs.
• Return Policy: Richway’s Return Policy provides Customers and Independent Sales Associates the guidelines for product returns.
• Return Merchandise Authorization (“RMA”) Number: The Return Merchandise Authorization Number is a Richway generated number for all returns. Customers and Independent Sales Associates must contact Richway for this number before returning any products to Richway for refund, repair, and/or exchange.
• Sales Volume: The Sales Volume consist of the Independent Sales Associate’s combined Personal Sales and Personal Purchases.
• Sponsor (“Enroller”): The Independent Sales Associate who is listed on the Order Form as the Sponsor and has introduced Richway products to another person and/or has recruited that person as an Independent Sales Associate.

1. Cookies: We and our third-party service providers may use “cookies” on our Site. Cookies allow a web server to transfer data to a computer for record keeping and other purposes. We use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of our Site. We may also allow vendors to use cookies on our website. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.
2. Local Storage Objects: We and our third-party service providers may use Flash Local Storage Objects (“Flash LSOs”) in certain situations including to recognize you. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you generally cannot control, delete or disable the acceptance of Flash LSOs from your browser. For more information on Flash LSOs, and to learn how to control them, click on the Support Page for the Flash Player and choose Global Storage Settings Panel and follow the instructions. To see the Flash LSOs on your computer now, go to the Website Storage Settings Panel and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
3. Pixel tags and other technologies: Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. However, in contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on website pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags) in connection with the Site to, among other things, track the activities of our Site visitors and compile statistics about Site usage and response rates. We and our third-party service providers also may use clear GIFs in HTML-formatted e-mail messages to help us track e-mail response rates, measure the success of our marketing campaigns, and identify when our e-mails are viewed or forwarded.
4. Site Analytics: We may work with third-party service providers who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Site. For example, we use Hotjar, a third-party web analytics service provider, to help us improve our website performance and user experience. For more information and to review Hotjar’s privacy policy and its opt-out tool, please see their privacy policy.
5. IP Addresses: Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP).An IP Address may be identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We may use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, detecting fraud, and administering the Site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information. Please note that we treat IP Addresses, server log files and related information as Non-Personal Information, except where we are required to do otherwise under applicable law.
6. Third-Party Links: Our Site may link to websites operated by other third parties. We are not responsible for the privacy practices of websites operated by third parties that are linked to or integrated with our Site, or for the privacy practices of third party Internet advertising companies. The inclusion of a link on the Site does not imply endorsement of the linked site by us.

1. Account information: We retain your account information until you delete your account. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations and to continue to develop and improve our Sites. Where we retain information for Site improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Sites, not to specifically analyze personal characteristics about you.
2. Information you share on our Sites: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your other users to make full use of our Sites. For example, if you have purchased products through an ISA, we continue to display your position within the Marketing Organization.
3. Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.